FAQ's and Contacting us
We are an pure online store, that sells products which can be shipped with local courier or overnight FeDex to your door, we also work with partnership stores, where you can pickup your orders. When shipping to your home there is a fee, when you pickup at the partnership pickup store, it is Free.
We guarantee the quality and there is a hassle free money back guarantee, we care about our products and you should too, if there is any problems, it's on us.
Shipping to your home means that we will leave the box un-attended, we cannot schedule delivery with you being home. The food is shipped in a food safe box, it has passive temperature controlled packs and meet all standards within food safety. However cannot sit outside your house for many hours, we guarantee 4 hours from delivery at your door step till the box has to be 'received' and the food put in the appropriate temperature zones.
In terms of contacting us, please write to Radish@RoofRadish.com or call a partnership store like Mary's Mart on 416-463-6512